Shipping & Returns

At Mintoss Co, we understand the importance of receiving your purchases in a timely manner. That's why we strive to make our shipping and delivery process as efficient and convenient as possible for our customers.

Shipping Options:

• Standard Shipping: Your order will be delivered within 5-14 business days.
• International Shipping: Your order will be delivered within 8-30 business days.

Please note:

• Shipping times are estimated and may vary based on your location.
• Delivery times may be longer for remote locations or during peak periods (e.g. holidays).

Shipping Costs:

• Shipping costs are based on the size, weight, and destination of your order.
• Shipping costs will be calculated at checkout and displayed before you confirm your order.

Delivery Process:

• Once your order is placed, you will receive a confirmation email with your order details. 
• Packing of orders can take up to 2 business days.
• After the package has been sent you will receive an email with a tracking number.
• You can track your order by visiting the shipping carrier's website and entering the tracking number.
• Our delivery partners will make one attempt to deliver your order. If the first attempt is unsuccessful, they will leave a note indicating how you can arrange for redelivery or pick up your package.

Returns and Refunds:

• To initiate a return, please contact us through the contact page on this website.
• Returned items must be in their original condition and packaging.
• Shipping costs for returns are the responsibility of the customer.
• Refunds will be processed to the original method of payment within 5-7 business days of receiving the faulty goods.

If you have any questions or concerns about our shipping and delivery process, please don't hesitate to reach out to us using the contact form. We're always here to help!